市场上销售的外骨骼产品因宣传与实际效果严重不符，引发众多消费者投诉。1浙江消费者安女士购买的价值万余元外骨骼产品，试用效果与家庭实际使用效果完全不同，其父亲使用后感觉腰部疲劳并害怕摔倒。1上海消费者周女士在购买外骨骼时被收取2000元试用费，商家未提前明确告知此费用。1
许多市售产品存在明显的设计缺陷和质量问题。1消费者反映外骨骼腰部承重过大、腿环缺乏滑动结构、对下蹲动作无减速保护装置。1更严重的是，有消费者以980元购买的"柔性外骨骼机器人"收货后发现产品仅包含松紧带，不含电机、芯片、电池等核心部件。1与此相比，医疗用外骨骼机器人价格通常在数十万元至数百万元，拥有严格的行业标准。1
北京大学教授谢广明指出，真正的"外骨骼机器人"必须具备动力系统、传感系统和控制系统。1专家认为行业存在监管空白，建议明确产品属性分类、建立差异化监管标准、强制披露测试数据，并引入第三方认证机制。1
Commercial exoskeleton products marketed to consumers are drawing complaints over significant gaps between advertised performance and real-world results, along with design flaws and deceptive sales practices.1 A consumer in Zhejiang purchased an exoskeleton priced at over 10,000 yuan but found that its performance during trial use differed drastically from how it functioned at home, leaving her father feeling fatigued in the lower back and fearful of falling.1 Another consumer in Shanghai was charged 2,000 yuan for a trial period without being clearly informed of this fee beforehand.1
Multiple design and quality issues have emerged across products on the market.1 Consumers have reported protruding components at the lower back, leg straps lacking sliding mechanisms, and an absence of deceleration protection for squatting movements.1 One particularly egregious case involved a product labeled a "flexible exoskeleton robot" selling for 980 yuan that contained only elastic straps upon delivery, with no motor, microchip, or battery.1 In contrast, medical-grade exoskeleton robots typically range from hundreds of thousands to millions of yuan and are subject to strict industry standards.1
According to Professor Xie Guangming from Peking University, a genuine exoskeleton robot must incorporate a power system, sensory system, and control system.1 Experts have called for regulatory action, recommending that product categories and classifications be clearly defined, testing data be mandatorily disclosed, and third-party certification be introduced to standardize different oversight requirements.1 The industry currently operates in a regulatory vacuum.1
评论
还没有评论，欢迎留下第一条。