深圳市医疗保险基金管理中心与13家合作银行启动"医银携手·共建惠民"医保便民服务点,在全市261个银行网点开设医保业务帮办服务[1]。市民可在就近的银行网点获得21项医保业务的指导帮办,涵盖异地就医备案、家庭共济、参保信息查询等高频事项[1]。
参与合作的银行包括交通银行、光大银行、工商银行、农业银行、中国银行、建设银行、招商银行、平安银行、中信银行、兴业银行、浙商银行、渤海银行和深圳农商银行[1]。此举进一步完善了深圳的"15分钟医保服务圈",与现有市、区、街道、社区四级网络及6000余家医保服务e站相互配合[1]。
Shenzhen's Medical Insurance Fund Management Center has partnered with 13 banks to establish a convenient medical insurance assistance service network, making it easier for residents to handle insurance matters without visiting dedicated medical insurance offices.[1]
The initiative, dubbed "Medical Insurance and Banking Partnership for People's Benefit," operates across 261 bank branches throughout the city.[1] Participating institutions include Bank of Communications, China Everbright Bank, Industrial and Commercial Bank of China, Agricultural Bank of China, Bank of China, China Construction Bank, China Merchants Bank, Ping An Bank, China CITIC Bank, Industrial Bank, Zhejiang Commercial Bank, Bohai Bank, and Shenzhen Agricultural Commercial Bank.[1] Through this network, residents can receive guided assistance with 21 medical insurance services at their neighborhood bank branches, including high-frequency transactions such as overseas medical treatment registration, household account pooling, and insurance information inquiries.[1]
This expansion complements Shenzhen's existing four-tier medical insurance service system spanning city, district, street, and community levels, which currently includes more than 6,000 medical insurance e-stations.[1] The new bank-based service points further enhance the city's goal of establishing a "15-minute medical insurance service network" accessible to all residents.[1]