泛滥的工作群正成为困扰职场人士的新问题。跨境电商客服唐萌工作两年来积累了接近1万个微信群，每天需要在100多个群里对接事项，最多一天群聊消息超过5000条1。广西一位网络电视行业运营专员苏女士拥有120多个工作群，其中每天有30多个保持活跃沟通1。这种无止境的消息处理不仅分散职员注意力，还对离线休息权造成威胁。
针对工作群引发的隐形加班问题，北京市大兴区人民法院民事审判一庭副庭长蒋怡琴阐述了法律认定标准。她指出，认定隐形加班的两个核心要件是加班指令是否由用人单位安排，以及劳动者是否付出了实质性劳动1。蒋怡琴强调："劳动者依法享有休息休假权，用人单位不能把'随时在线'当作劳动者的默示义务，更不能因为劳动者在非工作时间未及时回复群消息，就对其作出处分、降薪等处理"1。北京大学首钢医院精神心理科主任任峰建议在固定时段集中回复群聊信息，避免总处在回复状态1。
Proliferating work group chats have become a mounting source of stress for many professionals, with some drowning in hundreds of messaging channels daily. A cross-border e-commerce customer service representative named Tang Meng, who has worked in the field for two years, manages nearly 10,000 WeChat groups and must coordinate matters across more than 100 of them, with peak days seeing over 5,000 group messages.1 Similarly, Su, an operations specialist in the online television industry in Guangxi, maintains more than 120 work groups, with over 30 actively exchanging information on any given day.1
The persistent expectation to remain digitally available is raising concerns about workers' right to disconnect. Jiang Yiqin, deputy head of the civil litigation division at Beijing's Daxing District People's Court, clarified the legal standards for identifying hidden overtime work, emphasizing that two core elements must be present: whether the overtime instruction was arranged by the employer and whether the worker expended substantive labor effort.1 According to Jiang, "Workers are entitled by law to rest and vacation time, and employers cannot treat 'being constantly online' as an implicit obligation of workers, nor can they impose penalties, wage cuts, or other measures against workers for failing to respond promptly to group messages outside working hours."1 Ren Feng, director of the psychiatry department at Beijing Shougang Hospital affiliated with Peking University, recommends that workers consolidate group message responses into fixed time slots to avoid remaining in a perpetual state of reactivity.1
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