贵州省消费者协会联合内蒙古、广西、重庆、四川、云南、西藏、陕西、甘肃、青海、宁夏、新疆等西部十二省（区、市）消协组织，共同发布了"双十一"网络购物消费提示1。提示涵盖实用消费、甄别促销套路、细化收货售后、坚守安全底线、明确投诉举报渠道五方面内容1。
消费者应坚守按需购买原则，警惕常见的价格欺诈套路1。提示指出，商家常采用"先涨价后降价"、虚标原价再打折、拆分满减门槛等方式迷惑消费者1。此外，消费者需要分清"定金"与"订金"的区别，认真阅读预售商品的退款退货条款，防范预售陷阱1。
为了保护自身权益，消费者应在交易全程留痕1。具体做法包括：下单前截图保存商品宣传页面和优惠规则，交易中保存订单、聊天记录、支付凭证，收货时录制开箱视频1。
若发生消费纠纷，消费者可通过"全国消协智慧315"小程序投诉，也可向12315、12345热线或属地消协组织投诉1。
Consumer protection organizations across twelve western provinces and regions have jointly released guidance for shoppers during the upcoming Double Eleven online shopping festival.1 The initiative, led by the Guizhou Consumer Association in collaboration with consumer bodies from Inner Mongolia, Guangxi, Chongqing, Sichuan, Yunnan, Tibet, Shaanxi, Gansu, Qinghai, Ningxia, and Xinjiang, addresses five key areas: practicing purposeful consumption, recognizing deceptive promotional tactics, maintaining transaction records, adhering to security standards, and understanding complaint procedures.1
The guidance warns consumers to remain vigilant against common price manipulation schemes, including artificial price increases followed by discounts, inflated original prices with subsequent markdowns, and artificially fragmented discount thresholds.1 Shoppers are advised to distinguish between refundable deposits and advance payments, and to carefully review pre-order refund and return policies.1
To build a comprehensive record of transactions, consumers should screenshot product information and promotional rules before purchasing, save orders, chat histories, and payment receipts during transactions, and record unboxing videos upon delivery.1
Consumers encountering disputes can file complaints through the "National Consumer Association Smart 315" mini-program, or contact the 12315 or 12345 hotlines and local consumer protection organizations.1
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