Airbnb宣布实施新的全球政策,从2025年11月20日起对所有新预订生效,禁止房东要求客人完成需要付出重大努力的清洁任务12。根据新规,房东不得要求客人剥离床单、带走垃圾、洗碗或收拾碗碟等通常由清洁人员完成的工作12。由于客人已支付清洁费,不应被要求承担这类清洁责任1。
在房屋规则的设置上,房东最多可以制定七条标准房规,任何其他请求都必须符合"合理"的标准12。Airbnb将在客人的预订提醒中更加显著地展示这些房屋规则,确保规则信息在预订时完整呈现1。与此同时,客人可被要求将用过的碗碟放进水槽,但不应被要求进行实际的洗碗和收拾工作2。
Airbnb has introduced new global rules that prohibit hosts from requiring guests to perform tasks involving significant time and effort, such as stripping beds, washing dishes, and taking out trash.12 The policy, effective November 20, 2025, for all new bookings, aims to clarify expectations between hosts and guests by preventing requests that typically fall within the scope of professional cleaning work.12
Under the revised guidelines, hosts may establish up to seven standard house rules that must be displayed prominently during the booking process.12 Any additional requests beyond these seven standards must be deemed "reasonable" under local circumstances.2 Since guests have already paid cleaning fees as part of their reservation, they should not be expected to complete cleaning tasks.1 However, guests may still be asked to place used dishes in the sink, distinguishing between minor tidying and comprehensive cleaning responsibilities.2 Airbnb will also display house rules more prominently in guest booking reminders to ensure clearer communication.1
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