亚马逊被指使用一套名为Atlas的人工智能系统在英国仓库中监控员工的潜在工会活动1。该系统通过分析社交媒体帖子（包括Reddit上的内容）和员工内部反馈调查等"数百个数据点"，对仓库进行工会化风险评估1。系统根据风险评分（范围100-900）将仓库分为不同等级，分数越低表示员工组织工会的可能性越高1。英国共有16个亚马逊仓库被列为最高风险等级"Tier 1"，其中包括位于萨顿冷菲尔德的EMA4仓库和考文垂的BHX4仓库1。
考文垂仓库的员工曾在2023年1月首次罢工，随后在2024年7月的工会认可投票中以28票之差失败1。亚马逊否认该系统用于个人监控，声称Atlas系统"当前未在英国使用"1。工会和劳工权益组织指控这一做法构成非法的反工会行为。此外，法国数据保护机构CNIL曾在2022年因亚马逊过度监控员工行为，向该公司罚款3200万欧元（相当于2700万英镑）1。
Amazon has been revealed to use an artificial intelligence system called Atlas to track potential unionization activities among workers at its British facilities 1. The system analyzes hundreds of data points, including social media posts from platforms like Reddit and internal employee feedback surveys, to assess the likelihood of workforce organization 1.
The Atlas platform assigns risk scores ranging from 100 to 900, with lower scores indicating higher probability of unionization 1. Amazon's UK operations include 16 warehouses classified at the highest risk tier, with two facilities—EMA4 in Sutton Coldfield and BHX4 in Coventry—designated as posing the greatest unionization risk 1. The Coventry warehouse has already experienced labor unrest, with employees staging their first strike in January 2023, followed by a failed union recognition vote in July 2024 that lost by just 28 votes 1.
Despite the system's apparent focus on union activity, Amazon contends that Atlas is "currently not in use in the United Kingdom" 1. The company also denies that the system targets individual employee monitoring 1. However, labor unions and workers' rights organizations have characterized the surveillance as unlawful union-busting. This allegation gains context from a prior enforcement action: France's data protection authority CNIL fined Amazon 32 million euros (27 million pounds) in 2022 for excessive employee surveillance 1.
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