澳大利亚自10月1日起正式禁止商家对使用卡支付的消费者收取手续费1。禁令出台前，约16%的澳大利亚商家曾对消费者收取手续费，消费者在2024-25年度为此支付了约16亿澳元，单笔交易手续费通常在0.5%-1.5%之间1。
禁令生效后，社交媒体上开始出现对新"服务费"和"日常增费"的质疑1。澳大利亚竞争及消费委员会发出警告，商家不能通过简单改名来规避禁令——如果收费仅因消费者使用卡支付而产生，将其重新命名为"服务费"并不改变其本质1。
商家在法规框架内仍有合法应对方式，包括提高商品价格、通过降低支付成本来消化费用，或者提供真实的额外服务并收取相应费用1。澳大利亚储备银行的估计显示，若将现有手续费纳入广告价格，可能会使消费者价格指数上升约0.1%1。
Australia implemented a ban on card payment surcharges beginning October 1, prohibiting merchants from charging consumers fees for using card payments 1. The restriction has prompted questions on social media about newly appearing "service fees" and "daily charges," raising concerns about whether businesses are simply rebranding prohibited surcharges under different names.
The Australian Competition and Consumer Commission has warned merchants that renaming card surcharges as "service fees" does not circumvent the ban if the charge applies only because a customer uses a card to pay 1. The regulator clarified that merchants can legally respond to the surcharge prohibition through other means: raising prices, reducing payment processing costs, or imposing genuine service fees for additional services actually provided 1. Approximately 16% of Australian merchants had been collecting card surcharges prior to the ban, with consumers paying around 1.6 billion Australian dollars in such fees during the 2024-25 fiscal year, typically ranging from 0.5% to 1.5% per transaction 1. The Reserve Bank of Australia estimates that incorporating existing surcharges into advertised prices could increase the consumer price index by approximately 0.1% 1.
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