中国东方航空公司就9月28日MU6741航班（合肥至大连）的空中服务纠纷发布通报1。通报显示，事件发生于乘务员推餐车提供饮料服务时，餐车不慎与熟睡旅客的手肘发生触碰1。随后该旅客使用粗俗过激言语，并威胁脚踢乘务员，同时要求当事乘务员落地后陪同就医1。
东航表示已完成调查取证，医护人员对旅客进行了检查，确认其无明显外伤或肿胀，无须进一步处理1。东航认定该旅客行为涉嫌扰乱民用航空器内秩序，已向公安机关报案，并暂停为该旅客提供承运服务1。
China Eastern Airlines has issued a follow-up statement regarding a service confrontation that occurred on flight MU6741 on September 28. 1 The airline clarified that a flight attendant accidentally bumped a sleeping passenger's elbow while delivering beverages from a beverage cart. 1 The passenger subsequently responded with abusive language and threatened to kick the flight attendant, also demanding that the crew member accompany him for medical examination after landing. 1
Following investigation, medical personnel determined the passenger had no visible injuries or swelling requiring further treatment. 1 China Eastern Airlines has completed its fact-finding process and determined that the passenger's conduct constituted suspected disruption of civil aviation order. 1 The airline has filed a police report with public security authorities and suspended providing transportation services to the passenger. 1
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