澳大利亚从10月1日起正式禁止商家对使用主要支付方式的客户单独收取手续费1。禁令涵盖EFTPOS、Visa、Mastercard(包括信用卡、借记卡、预付卡),以及美运卡和银联,其中PayPal从10月5日起执行该规定1。该政策由澳大利亚储备银行推动,旨在建立更高效和竞争的支付体系1。
禁令在线下店铺和线上购物中均适用1。澳大利亚储备银行表示:"当刷卡手续费取消后,标价就是消费者最终支付的价格"1。但合法的预订费、服务费、配送费以及周末和公共假期酒店服务费仍然适用1。消费者若被收取违规手续费,可向商家、支付卡网络、支付商或澳大利亚竞争与消费者委员会投诉1。
Australia is implementing a prohibition on card surcharges effective October 1st, 2024, eliminating fees that merchants have historically charged customers using major payment methods 1. The ban, championed by the Reserve Bank of Australia, covers EFTPOS, Visa, and Mastercard—including credit cards, debit cards, and prepaid cards—as well as American Express and UnionPay, all of which become subject to the restriction on the same date 1. PayPal will fall under the ban five days later, on October 5th 1.
The surcharge prohibition applies across both physical retail locations and online shopping transactions 1. According to the Reserve Bank of Australia, "When card surcharging ends, the sticker price will be the price that consumers end up paying" 1. However, merchants may continue to lawfully impose booking fees, service fees, delivery charges, and weekend and public holiday surcharges for hotel services 1. Consumers who are charged surcharges in violation of the ban can lodge complaints with the merchant, the payment card network, the payment processor, or the Australian Competition and Consumer Commission 1.
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