深圳地铁全网452座车站中已布局公厕441座，同时配建母婴室162个、第三卫生间426个1。作为日均客运量超900万人次、客运强度长期居全国首位的城市轨道交通系统，深圳地铁通过完善的卫生设施布局和人性化管理举措，获得了外地乘客的广泛认可1。
为提升乘客体验，深圳地铁采取了多项创新措施1。每节车厢内张贴的"卫生间信息"二维码可帮助乘客一键查询附近站台的厕所位置1。在日常运营中，地铁公厕执行"一客一洁"标准，在运营时段内按小时进行高频清洁消杀，由4000多名保洁员和1000多台洗地机及高压清洗机等专业设备共同负责站点日常卫生工作1。2025年，由深圳地铁牵头编制的国内首个《地铁厕所设计及管理规范》地方标准正式实施，进一步规范了地铁厕所的设计与管理1。
Shenzhen Metro has equipped 441 of its 452 stations with public restrooms, complemented by 162 mother-and-baby rooms and 426 accessible restrooms 1. The transit system handles daily ridership exceeding 9 million passengers, maintaining the highest passenger intensity among all metro systems nationwide 1.
To enhance user experience, Shenzhen Metro has implemented several innovations in restroom management and accessibility 1. Each train car displays a QR code linking to restroom information, allowing passengers to instantly locate nearby facilities 1. Restrooms follow a "one guest, one clean" protocol with hourly disinfection during operating hours, supported by over 4,000 cleaning staff and more than 1,000 floor washing and pressure cleaning machines 1. These human-centered facilities and management practices have garnered recognition from passengers from other cities 1.
In 2025, the "Metro Restroom Design and Management Standards"—China's first local standard of its kind—officially came into effect 1. This development reflects Shenzhen's commitment that began in 2017 when the city answered the national "Toilet Revolution" initiative 1.
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