澳大利亚租赁科技平台因广泛采用欺骗性设计和过度数据收集手段而遭到批评。1消费者政策研究中心的调查发现，这些平台使用"暗模式"强制租户提供过量个人数据，导致租户体验"非人化"。1隐私专员在4月对2Apply平台的裁决指出其以不公平方式收集过多个人信息。1此外，部分平台的隐私政策列出了租户可能不预期的数据使用方式，包括与债务催收人员和金融产品提供商共享数据。1
维多利亚州已采取行动改善这一状况。1该州于3月引入新法，限制租赁申请表问题并禁止向租户收取第三方费用。1新法实施后，主要平台的做法有所改善。1然而，其他州的租赁科技平台仍在继续采集过量数据。1
研究指出，澳大利亚小企业目前免除遵守《隐私法》，租赁物业管理部分的隐私保护仍然不完整。12023年消费者倡导组织CHOICE的调查发现，41%的租户被迫使用租赁科技平台。1
Australian rental technology platforms have been found to employ deceptive design tactics and extensive data collection methods that create a "dehumanising" experience for tenants.1 Research has revealed that these platforms use "dark patterns" to compel renters to provide excessive personal information.1 According to a 2023 investigation by consumer advocacy group CHOICE, 41 percent of tenants were forced to use rental technology platforms.1
Privacy concerns remain widespread across most Australian states, though some progress has been made in one jurisdiction. Victoria introduced new legislation in March that restricted the types of questions permitted on rental application forms and prohibited platforms from charging third-party fees to tenants.1 Following the implementation of these rules, major platforms operating in Victoria improved their practices.1 However, data collection practices continue unchecked in other states.1 The Privacy Commissioner's April ruling against the 2Apply platform found that it collected excessive personal information in an unfair manner.1
Privacy protections across the rental sector remain incomplete due to regulatory gaps.1 Small businesses in Australia are currently exempt from complying with privacy legislation, and rental property management falls partially outside existing privacy protections.1 Privacy policies on some platforms outline data usage practices that tenants may not anticipate, including sharing information with debt collection agencies and financial product providers.1
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