澳大利亚公平工作委员会从8月17日起推行新的最低标准命令，为食品配送平台工作者提供最低时薪保护[1]。根据使用车辆类型的不同，最低时薪分别为自行车或电动车31.30澳元、摩托车31.80澳元以及小汽车32澳元[1]。平台将按21天计算周期进行补差，确保工作者达到该标准[1]。这一命令涵盖Uber Eats和DoorDash等主要配送平台[1]。
该命令规定的补偿范围包括工作者接受订单后的等待时间[1]。此外，平台被要求为所有工作者提供合理最低水平的个人意外伤害保险[1]。这项改革的推出有其迫切性——自2017年以来，澳大利亚配送零工中至少已有23名死亡[1]。该命令被视为首个此类措施，也为随后提交的网约车和包裹配送工人申请奠定基准[1]。
对于改革可能带来的成本影响，两家主要平台提出了担忧。Uber曾声称改革可能导致平均配送成本上升最高85%[1]，而DoorDash则声称可能上升三倍多[1]。
Beginning Monday, August 17, Australia's Fair Work Commission will implement a new minimum standards order protecting gig workers employed by food delivery platforms [1]. The determination represents the first of its kind and establishes a benchmark for subsequent claims involving rideshare and parcel delivery workers [1].
Under the new rules, delivery workers will receive minimum hourly rates based on their vehicle type: those using bicycles or e-bikes will earn AUD $31.30 per hour, motorcycle riders AUD $31.80 per hour, and those driving cars AUD $32 per hour [1]. Platforms including Uber Eats and DoorDash must calculate compensation over 21-day cycles and include waiting time following order acceptance within this protection [1]. Additionally, platforms are required to provide all workers with reasonable minimum-level personal injury insurance coverage [1].
The move addresses longstanding concerns about worker safety and welfare. Since 2017, at least 23 gig workers have died, underscoring the hazards faced by those in the delivery sector [1]. Industry representatives have raised concerns about implementation costs, with Uber previously claiming reforms could increase average delivery costs by up to 85 percent, while DoorDash suggested potential increases exceeding 300 percent [1].
