极端天气导致列车停运和航班取消，旅客的出行安排因此受到影响。[1]铁路部门规定，因天气原因停运的车票在原乘车日期起5日内由12306自动办理退票，不收取退票费。[1]此外，旅客还可从铁路发布停运通知时起，至车票乘车日期后30天内自行办理退票。[1]需要注意的是，若联程车票中某一段列车停运，系统仅自动退该停运列车车票，其他未停运列车车票不在自动退票范围内。[1]
航班因极端天气取消或延误，符合条件的客票可享受免费退票或一次免费变更服务。[1]旅客办理机票退改时须注意，应选择"非自愿退改"通道进行操作，避免按个人原因自愿退改而产生手续费。[1]当航班发生延误时，航空公司可协助旅客安排食宿，但相关费用需由旅客自理，不提供经济补偿。[1]
Extreme weather has led to widespread transportation disruptions, prompting both rail and aviation authorities to clarify passenger rights regarding tickets and bookings. Railway authorities have established that tickets for trains cancelled due to weather conditions will be automatically refunded at no cost within five days of the original travel date [1]. Passengers also have the option to apply for refunds within 30 days following the issuance of the cancellation notice [1]. For connected itineraries where only one segment is affected, the system will automatically refund only the cancelled portion, leaving tickets for other unaffected trains unchanged [1].
Airlines similarly provide relief to passengers whose flights are cancelled or significantly delayed by severe weather, offering either free ticket cancellations or a single free rebooking option for eligible passengers [1]. However, when flights are delayed, airlines may assist with meal and accommodation arrangements, though passengers must cover these costs themselves and should not expect additional compensation [1]. Crucially, passengers seeking ticket modifications must select the "involuntary change" channel when processing refunds or rebookings to avoid incurring standard service fees [1].