澳大利亚研究人员对超过300名家长进行了调查，探查安全因素在其幼托服务选择中的角色。[1]调查样本中，77%的家庭已使用幼托服务，23%未使用。[1]研究表明，虽然安全与保护在家长关切中排名第二，但位置便利性仍是首要考量因素。[1]
超过85%的受调查家长表示希望获得更多信息，涵盖员工变动、监管实践、事件管理和员工培训等方面。[1]家长最关心的具体问题包括员工与儿童的互动行为以及监管比例。[1]值得注意的是，未使用幼托服务的家长对安全的重视程度更高。[1]研究团队建议幼托机构应欢迎家长提问，将安全讨论纳入日常沟通。[1]
Australian researchers surveyed more than 300 parents and caregivers to understand how safety considerations influence their choices about childcare services.[1] While safety emerged as a critical factor, convenience of location ranked as the top priority, followed closely by safety and protection in second place.[1]
The study revealed significant gaps in the information parents receive about childcare facilities. More than 85 percent of parents expressed a desire for additional details about operations, including staff turnover, regulatory practices, incident management procedures, and employee training qualifications.[1] Among the survey participants, 77 percent of households had already used childcare services, while 23 percent had not.[1] Parents consistently identified staff-to-child ratios and staff behavior toward children as their primary safety concerns.[1]
The research found that parents who had not yet used childcare services placed greater emphasis on safety than those with existing childcare arrangements.[1] Based on these findings, researchers recommended that childcare providers should actively welcome parental inquiries and integrate safety discussions into their regular communication practices with families.[1]
