南方周末城市研究中心发布长篇研究报告，系统分析了人工智能在中国政务领域的应用现状1。根据观察窗口（2025年2月至2026年7月）的数据，2025年全国大模型中标项目达7539个，披露中标金额295.2亿元，其中政务领域中标项目1275个、金额占总金额近三成1。报告指出，AI为数字政府迈向"整体智治"提供了技术前提，当前已在政务服务、机关办公、社会治理、辅助决策四大领域落地，但呈现明显的区域梯度分化1。
全国多个城市已推进相关实践。深圳龙岗区2025年2月部署DeepSeek-R1全尺寸大模型，成为全国起点1；深圳政务助手"深小i"截至2026年6月注册用户超150万，提供服务超600万次，单次解答精准率超95%1。福建漳州"候喜"AI助手学习超15万份政策文件，群众办事必填材料减少25%、事项一次性办结率提升80%1。此外，广州"穗@i企"累计向万家企业推送惠企政策和服务超1700万次1，青岛依托城市云脑大模型实现数万件政务事件全自动派单，准确率达92%1，浙江财政"AI哨兵"预警准确率由23.3%提升至61.3%1，北京经开区2025年落地全国首个全流程AI+办案大模型1。
研究强调，政务AI的推广需要补齐组织能力、数据治理短板，建立完善的制度框架和公众参与机制，防止沦为形式主义1。
Southern Weekly News Research Center released a comprehensive research report systematically analyzing artificial intelligence applications in China's administrative sector.1 The report identifies AI as the technical foundation enabling digital governments to advance toward "intelligent comprehensive governance," with current deployments spanning four major domains: administrative services, institutional operations, social management, and decision-making support.1
The research reveals significant regional disparities in AI adoption across China's governance landscape. As of February 2025, nationwide large language model procurement projects reached 7,539 with disclosed contract values of 29.52 billion yuan, of which the administrative sector accounted for 1,275 projects representing nearly 30 percent of total value.1 Specific implementations demonstrate varying levels of maturity: Shenzhen's Longgang District deployed the full-scale DeepSeek-R1 model in February 2025 as a national pioneer,1 while its municipal assistant "Deep i" had registered over 1.5 million users by June 2026, delivering over 6 million services with answer accuracy exceeding 95 percent.1 Zhangzhou in Fujian Province launched the "Candidate Xi" AI assistant trained on over 150,000 policy documents, reducing required materials for citizen transactions by 25 percent and improving one-time approval rates by 80 percent.1 Guangzhou's "Sui@i Enterprise" platform pushed enterprise incentive policies and services to ten thousand businesses over 17 million times.1 Qingdao achieved fully automated dispatch of tens of thousands of administrative events through its city brain model with 92 percent accuracy,1 while Zhejiang's financial AI sentinel improved early warning precision from 23.3 percent to 61.3 percent.1 Beijing Economic-Technological Development Area launched China's first end-to-end AI-plus case handling model in 2025.1
The report emphasizes that scaling administrative AI requires addressing organizational capacity and data governance gaps, establishing comprehensive institutional frameworks, and creating mechanisms for public participation to prevent the technology from becoming merely procedural formalism.1 The research observation period spans February 2025 through July 2026.1
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