Airbnb在最新财报中表示人工智能正在显著加快其产品交付速度。[1]该公司透露，AI已参与编写其60%的代码，从概念到功能上线的周期缩短了60%。[1]与去年同期相比，Airbnb今年发布的功能和改进增加了近80%。[1]
在客服领域，Airbnb的AI机器人已扩展至50多种语言运营。[1]近45%的客服问题现由AI代理自主完成，无需人工介入。[1]这一进展使公司支持成本同比下降16%。[1]同时，Airbnb正测试新的AI搜索功能，用户可切换至自然语言搜索模式获取查询结果。[1]
财务方面，第二季度（截至6月）收入同比增长17%至36亿美元，调整后EBITDA增长21%至13亿美元。[1]
Airbnb announced in its latest financial results that artificial intelligence is significantly speeding up its product development cycle. The company revealed that AI now writes 60% of its codebase, and the time from concept to feature launch has been reduced by 60%[1]. Additionally, the number of features and improvements released this year has increased by nearly 80% compared to the same period last year[1].
The platform is currently testing a new AI-powered search function that enables users to query results using natural language input[1]. Beyond product development, Airbnb has expanded its AI customer service chatbot to support more than 50 languages since its North American debut in 2025[1]. The AI agent now handles approximately 45% of customer support inquiries without requiring human intervention, resulting in a 16% year-over-year reduction in support costs[1].
For the second quarter ending in June, Airbnb reported revenue growth of 17% to $3.6 billion, while adjusted EBITDA increased 21% to $1.3 billion[1].