布里斯班餐厅Restaurant Dan Arnold（RDA）因被指控过度收取预订费而停业[1]。该餐厅曾在预订确认邮件中声称不收取预订费，但顾客反映实际被收取了远高于预期的金额[1]。
顾客Sally Tsai的信用卡被扣除三笔各400美元的费用，其中仅一笔出现在账单上[1]。餐厅其他顾客也遭遇类似情况，部分被收取超过1000美元的预订费[1]。面对质疑，餐厅所有者Dan Arnold在周二将问题归咎于第三方支付提供商[1]。随后该餐厅于周五停止营业[1]。Sally Tsai已向公平交易办公室提出投诉[1]。RDA餐厅成立于2018年[1]。
Restaurant Dan Arnold (RDA), a high-end establishment in Brisbane's Fortitude Valley, has ceased operations following allegations that it systematically overcharged customers for reservations [1]. The closure comes days after complaints surfaced regarding unexpected fees that contradicted the restaurant's stated policies.
Customer Sally Tsai reported being charged three separate fees of $400 each to her credit card, though only one appeared on her final bill [1]. Other patrons claimed they were charged reservation fees exceeding $1,000, despite a confirmation email from the restaurant explicitly stating that no booking fee would be applied [1]. Owner Dan Arnold attributed the discrepancies to a third-party payment processor when confronted on Tuesday [1]. The restaurant, which opened in 2018, did not operate on Friday [1]. Tsai has filed a formal complaint with the Office of Fair Trading [1].