8月5日15时17分，山西忻州原平城区突降暴雨[1]。约12分钟后，有群众尝试进入当地献血屋避雨[1]。相关视频随后上传网络，引发公众关注[1]。
忻州市中心血站8月6日做出回应。血站称，献血屋门户因防止雨水倒灌而关闭，但门一直未锁[1]。血站表示工作人员未发现有阻拦群众避雨的言行[1]，但承认门为近3米高的平开钢制重门，推动需要用力[1]。同时血站承认存在纪律意识和服务意识不强的问题[1]，8月6日下午已对相关工作人员进行了批评教育[1]。
On August 5, a heavy downpour struck Yuanping in Xinzhou, Shanxi Province at 3:17 p.m., and by 3:29 p.m., members of the public attempted to enter the blood donation station to seek shelter [1]. The facility's doors remained unlocked, though the approximately three-meter-tall steel swing doors required considerable force to push open [1]. Video footage of the incident was subsequently uploaded to the internet, drawing widespread attention [1].
In response on August 6, the Xinzhou City Central Blood Bank stated that it found no evidence of staff members obstructing residents from taking shelter [1]. However, the station acknowledged that its personnel exhibited insufficient discipline and service awareness [1]. The doors had been closed to prevent rainwater from flooding the interior of the station [1]. Following the incident, the facility conducted criticism and education sessions with the relevant staff members on the afternoon of August 6 [1].