电商营销自动化平台Klaviyo宣布收购AI驱动的客户成功初创企业Agency[1]。Agency创始人Elias Torres将加入Klaviyo担任首席产品官，并领导Agency的25人团队[1]。此次收购标志着Torres与Klaviyo首席执行官Andrew Bialecki的职业重聚，两人曾在2010年共同参与创办Performable[1]。
Agency成立于2023年，已融资3200万美元，投资方包括Sequoia、Menlo Ventures和Felicis[1]。Klaviyo首席执行官Andrew Bialecki表示："我们将把这个产品与我们的代理产品结合，并试图将其带给20万家企业——希望在未来几年内为数百万家企业服务。"[1]这次收购旨在推进Klaviyo的AI代理产品Composer和Customer Agent的开发[1]。
Torres在科技创业领域拥有丰富的经验。他曾参与创办Performable（2011年被HubSpot收购）和Drift（2021年以12亿美元被Vista Equity收购），并在2015年作为天使投资者支持了Klaviyo的种子轮融资[1]。Klaviyo于2023年9月上市，估值达92亿美元[1]。
Klaviyo, an e-commerce marketing automation platform, has acquired Agency, an AI-powered customer success startup founded by Elias Torres [1]. Torres will join Klaviyo as Chief Product Officer, overseeing Agency's 25-person team as the company integrates the acquisition into its AI agent offerings [1].
The deal marks a professional reunion between Torres and Klaviyo CEO Andrew Bialecki, who previously worked together during the early days of Performable in 2010 [1]. Bialecki stated: "We will combine this product with our agent product and try to bring it to 200,000 businesses—with hopes to serve millions of enterprises in the coming years" [1]. Agency, founded in 2023, had previously raised $32 million from investors including Sequoia, Menlo Ventures, and Felicis [1].
Torres brings extensive entrepreneurial experience to the role, having co-founded Performable, which was acquired by HubSpot in 2011, and Drift, which Vista Equity purchased for $1.2 billion in 2021 [1]. He also served as an early angel investor in Klaviyo's seed funding round in 2015 [1]. Klaviyo went public in September 2023 at a $9.2 billion valuation [1].