澳洲廉价航空捷星航空宣布,将从2027年2月2日起实施新的随身行李政策[1]。新规下,乘客可免费携带一个小包放在座位下,限制条件为重量不超过10公斤、尺寸不超过40厘米×30厘米×20厘米[1]。超过规定尺寸需存放在头顶行李舱的行李将按航线距离收费,单程费用在25澳元至52澳元之间,其中拉蒙塞斯顿至悉尼为25澳元、悉尼至墨尔本为33澳元、凯恩斯至东京为52澳元[1]。该政策同时将取消例行称重,改为尺寸检查[1]。
捷星航空首席执行官Stephanie Tully表示,"我们的新随身行李模式为客户提供更多选择,同时帮助保持我们的票价低廉"[1]。
根据报道,这一新政策意味着乘客的免费随身行李从两件减至一件[2]。消费者权益倡导者Adam Glezer对此批评称,"你不是在为行李舱付费,而是在为获得更好机会付费"[2]。维州州长Ben Carroll也表示反对,评论道:"Having been with my family on a Jetstar flight recently, can I say I'm not surprised?"[2] 捷星航空方面将该做法与欧洲廉价航空的商业模式相比较,首席执行官Steph Tully指出欧洲消费保护规则"一刀切"会"颠覆Jetstar的存在"[2]。
Australian budget carrier Jetstar has announced a significant overhaul of its carry-on baggage policy, set to take effect on February 2, 2027 [1]. Under the new model, the airline will eliminate its previous 7-kilogram weight restriction in favor of a size-based approach [1]. Passengers will continue to bring one small personal item free of charge—up to 10 kilograms and measuring no more than 40 by 30 by 20 centimeters—which can be stored beneath the seat [1]. However, any luggage exceeding these dimensions that passengers wish to place in the overhead bins will incur a fee [1].
The overhead baggage charges will vary depending on flight distance [1]. Short-haul routes such as Launceston to Sydney will cost 25 Australian dollars per segment, while the Sydney-Melbourne route will be priced at 33 dollars [1]. Longer international services, including Cairns to Tokyo, will attract the highest tier at 52 dollars per one-way flight [1]. The airline will discontinue routine weighing of carry-on items and instead conduct size checks at the gate [1].
CEO Stephanie Tully defended the restructuring, stating that "our new carry-on baggage model provides customers with more choice while helping us maintain our low fares" [1]. The policy reduces complimentary baggage allowance from two items to one [2]. Consumer advocate Adam Glezer criticized the approach, noting that "you're not paying for a baggage compartment, you're paying for a better chance" of storing your luggage overhead [2]. Victoria's state premier Ben Carroll also voiced opposition to the charges [2]. The airline has positioned the model as consistent with European low-cost carriers' revenue structures, where ancillary fees account for a substantial portion of income [2].