澳洲航空公司(Qantas)正在与咨询公司Accenture洽谈合作，计划将多达1000个职位外包至印度 [1]。这些职位主要涉及市场营销、财务、人力资源等后台职能部门 [1]。该计划被称为"Project iQ"，旨在通过技术和人工智能来提高效率并降低成本，预计公司将在今年做出最终决策 [1]。
Qantas的发言人表示："我们一直在探索具有支持能力的合作伙伴关系，目前与Accenture处于早期讨论阶段，但尚未达成正式协议，也未做出任何决定。" [1]
此前在2024年12月，Qantas曾宣布裁减400个领导团队职位 [1]。
Australian airline Qantas is considering a partnership with consulting firm Accenture to relocate up to 1,000 positions to India, according to reports.[1] The roles under consideration span back-office functions including marketing, finance, human resources, and other support departments.[1] The initiative, branded "Project iQ," is designed to enhance efficiency and reduce costs through technology and artificial intelligence, with a final decision expected this year.[1]
A Qantas spokesperson stated that the company "have been exploring partnerships that have the capability to support us and are in early-stage discussions with Accenture, but no formal agreement is in place and no decisions have been made."[1] The move aligns with broader organizational changes at the carrier—in December 2024, Qantas announced the elimination of 400 leadership team positions.[1] Qantas Chief Executive Vanessa Hudson commented in March 2025 that the airline sees "so many use cases for AI to deliver better outcomes for customers, particularly in moments where they're disrupted."[1]