8月16日,上海至成都西K1156次列车6号车厢发生一起旅客占座事件1。3名旅客购买了6号车厢005号、006号、007号三个硬座席位1,其中2人检票就座,1人未检票乘车1。已检票就座的旅客在未检票旅客的空闲座位放置零食1,列车员建议双方自行协商但未能解决1。
针对该事件引发的网络热议,国铁成都局于8月21日发布官方说明12。铁路部门根据《民法典》第815条和《铁路旅客运输规程》第20条等规定,明确指出旅客购票后未检票上车,视为放弃席位使用权2。国铁集团进一步阐明,购票人未检票乘车放弃的座位权只属于购票人本人,同行人无权处置或占用该席位2。国铁集团强调,若有特殊需求如陪护病人,旅客可购买多于实际乘车人数的车票,使用多张身份证件购买,上车后向列车工作人员说明2。此外,未检票乘车的旅客可享受免费改签当日24时前车次车票等权利2。铁路部门承诺强化员工培训,进一步优化服务1。
On August 16, a dispute erupted aboard the K1156 train traveling from Shanghai to Chengdu West when three passengers purchased three seats (seats 005, 006, and 007 in car 6) but only two of them boarded and checked their tickets 1. The two ticketed passengers then placed snacks on an unoccupied seat belonging to their unchecked traveling companion, prompting intervention from train staff 1. The Chengdu Railway Administration released an official statement on August 21 addressing the controversy, establishing clear legal boundaries for seat usage rights 12.
According to the railway authority's explanation, passengers who purchase tickets but fail to check in before boarding are deemed to have forfeited their seat usage rights 12. Under this interpretation, third parties—including the ticket purchaser's traveling companions—cannot occupy or use such seats 1. The National Railway Group further emphasized that an unchecked passenger's seat entitlement belongs solely to that individual, and companions have no authority to dispose of or occupy it 2. A spokesperson for the National Railway Group's Corporate Legal and Compliance Management Division stated that allowing passengers to control seats they haven't used would theoretically permit someone purchasing a single ticket to enjoy the benefits of two tickets 2.
The railway administration noted that passengers holding unchecked tickets retain alternative options, including free rebooking on other trains departing by midnight the same day 2. For passengers with special circumstances—such as those requiring accompanying care for ill passengers—the authority recommends purchasing additional tickets corresponding to actual travelers, which requires multiple identity documents and must be reported to train staff upon boarding 2.
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