苹果 MacBook Pro M5 Max 用户近日反馈，其设备在高负载运行时出现散热压力问题，Delete 按键因过热变形并卡入机身内部[1]。该用户表示这是第二次遇到类似问题，已前往苹果零售店维修[1]。若设备已过保修期，维修费用需支付 895 美元[1]。
用户指出，Delete 按键位于机身散热出风口附近，因此更容易受热影响[1]。该用户认为苹果自 M1 Pro/Max 开始沿用相同的散热设计，但未随芯片性能提升而进行明显升级，导致按键卡住现象的出现[1]。此外，该用户还曾抱怨 M5 Max 在高负载下出现屏幕变色现象[1]。
A user of Apple's MacBook Pro M5 Max has reported experiencing thermal management issues that resulted in the Delete key becoming deformed and jamming inside the device chassis when operating under heavy load[1]. The key, positioned near the machine's heat exhaust outlet, proved particularly vulnerable to thermal stress[1].
This marks the second instance in which the user has encountered this problem[1]. Upon seeking repairs at an Apple retail store, the user was informed that out-of-warranty service would cost $895 (approximately 6,058 yuan)[1]. The user contends that Apple has maintained largely the same thermal design architecture since introducing the M1 Pro/Max generation, without meaningfully upgrading the cooling system to accommodate the performance capabilities of newer chips[1]. Additionally, the same user has previously reported experiencing screen discoloration issues on the M5 Max under high-load conditions[1].
