澳大利亚网络安全监管部门eSafety委员会向游戏平台Roblox发出法院可执行的承诺通知,要求其解决儿童安全隐患1。该委员会发现成年人仍能够访问儿童账户并向他们发送联系请求1。这是该公司在六个月内第二次收到eSafety的关切通知——继2026年2月因儿童诈骗问题被通知后,2026年8月再次受到审查1。
Roblox已向eSafety委员会做出承诺,将采取一系列安全措施进行整改1。这些措施包括防止成年人在未经家长同意下与陌生儿童联系、默认将儿童账户设为私密、提供更易获取的举报工具,以及聘请独立审计师评估平台的安全措施1。此外,公司还承诺为所有用户实施年龄验证以访问聊天功能1。Roblox有三个月时间完成这些整改1。
eSafety委员会的调查反映了更广泛的行业问题。该委员会7月发布的报告显示,超过50%的儿童表示社交媒体平台未要求确认其年龄,18%的儿童表示平台错误地将其年龄估计为16岁或以上1。
Australia's eSafety Commissioner has issued a court-enforceable notice to Roblox, marking the second formal action against the gaming platform within six months over child protection failures 1. The regulator identified that adults can view children's accounts and send contact requests, exposing minors to potential harm 1.
In response, Roblox has committed to implementing several safeguards within three months 1. These measures include preventing adults from contacting unknown children without parental consent, setting children's accounts to private by default, providing accessible reporting tools, and hiring an independent auditor to assess safety measures 1. The company previously pledged in November 2025 to implement age verification for all users seeking access to chat functions 1, and faced a separate notice in February 2026 regarding child fraud issues 1.
The action follows concerning findings in an eSafety report from July, which revealed that over 50 percent of children surveyed said social media platforms had not required age confirmation, while 18 percent reported that platforms had inaccurately estimated their age as 16 or older 1. These compliance failures underscore persistent gaps in how major gaming and social platforms verify and protect younger users.
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