7月22日，阿联酋航空EK302航班在从迪拜飞往上海浦东的途中，因上海强雷雨天气备降至杭州萧山机场1。机上373名乘客被困在机舱内超过10小时，直至7月23日上午9时许才陆续获准下机1。滞留期间，舱内闷热不适，甚至有乘客晕倒1。
为妥善处理此事件，阿联酋航空启动补偿程序1。每位乘客将获得600欧元现金补偿（约4666元人民币）1，Skywards会员还可额外获得40000里程积分1。此外，乘客产生的交通费等合理支出可凭票据另行报销1。
Emirates Airlines flight EK302, traveling from Dubai to Shanghai Pudong, was forced to divert to Hangzhou Xiaoshan International Airport on July 22 due to severe thunderstorms in the Shanghai area.1 The aircraft carried 373 passengers who remained confined in the cabin for more than 10 hours before being permitted to disembark around 9 a.m. on July 23.1 The prolonged confinement created difficult conditions, with stifling heat reported in the cabin and at least one passenger losing consciousness.1
In response to the incident, Emirates Airlines initiated a compensation program for affected passengers.1 Each traveler received 600 euros in cash, equivalent to approximately 4,666 Chinese yuan.1 Skywards frequent flyer program members were provided an additional 40,000 miles as compensation.1 The airline also agreed to reimburse reasonable expenses, including transportation costs, upon presentation of receipts and supporting documentation.1
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