澳大利亚国家债务求助热线在2025-26财年接到创纪录的183,000通求助电话，较前一年增长9%[1]。这一激增反映出财务困难正在影响越来越广泛的人群，尤其令人瞩目的是，约40%的求助者拥有全职或兼职工作[1]。
除电话咨询外，在线聊天服务的需求增长更为陡峭，增幅达50%，电话咨询的月均增长率则在10-15%之间[1]。伊朗战争爆发后出现了求助需求的大幅跳升[1]，油价飙升随之推高了生活成本。财务顾问彼得·甘特利表示："财务压力不受我们的环境限制，它可能影响我们所有人。"[1]就业本身已不再能提供以往那样的财务保障[1]，这一现实凸显了当前经济环境的严峻性。
Australia's National Debt Helpline fielded a record 183,000 calls during the 2025-26 financial year, marking a 9 percent increase from the previous year [1]. The surge underscores a troubling shift in financial vulnerability across the workforce: approximately 40 percent of those seeking assistance were employed either full-time or part-time [1]. This pattern suggests that maintaining a job no longer provides the financial stability it once did.
The dramatic uptick in demand extended beyond telephone inquiries. Online chat services experienced a 50 percent surge in demand, while monthly phone consultation volumes grew between 10 and 15 percent [1]. Rising living costs, compounded by oil price spikes following the outbreak of war in Iran, triggered a significant jump in helpline requests [1]. Financial counselor Peter Gantley reflected on the breadth of the crisis, stating: "Financial pressures aren't limited by our circumstances; they can apply to all of us" [1]. According to Vicki Staff, "Employment is no longer the financial security that it used to be" [1].