澳大利亚国家债务求助热线求助电话创历史新高

澳大利亚国家债务求助热线在2025-26财年接到创纪录的183,000通求助电话，较前一年增长9%1。这一激增反映出财务困难正在影响越来越广泛的人群，尤其令人瞩目的是，约40%的求助者拥有全职或兼职工作1。

除电话咨询外，在线聊天服务的需求增长更为陡峭，增幅达50%，电话咨询的月均增长率则在10-15%之间1。伊朗战争爆发后出现了求助需求的大幅跳升1，油价飙升随之推高了生活成本。财务顾问彼得·甘特利表示："财务压力不受我们的环境限制，它可能影响我们所有人。"1就业本身已不再能提供以往那样的财务保障1，这一现实凸显了当前经济环境的严峻性。

Australia's National Debt Helpline fielded a record 183,000 calls during the 2025-26 financial year, marking a 9 percent increase from the previous year 1. The surge underscores a troubling shift in financial vulnerability across the workforce: approximately 40 percent of those seeking assistance were employed either full-time or part-time 1. This pattern suggests that maintaining a job no longer provides the financial stability it once did.

The dramatic uptick in demand extended beyond telephone inquiries. Online chat services experienced a 50 percent surge in demand, while monthly phone consultation volumes grew between 10 and 15 percent 1. Rising living costs, compounded by oil price spikes following the outbreak of war in Iran, triggered a significant jump in helpline requests 1. Financial counselor Peter Gantley reflected on the breadth of the crisis, stating: "Financial pressures aren't limited by our circumstances; they can apply to all of us" 1. According to Vicki Staff, "Employment is no longer the financial security that it used to be" 1.