中国电信、中国移动和中国联通于7月31日发布公告,宣布自2026年8月1日起停止第三方互联网渠道的号卡办理服务[1]。届时,用户只能通过运营商官方App和官方网站订购号卡[1]。其中,中国移动用户可通过中国移动App和www.10086.cn办理,中国联通用户可通过中国联通App和https://www.10010.com办理,中国电信用户可通过中国电信App和www.189.cn办理[1]。
三大运营商指出,近期发现不法商家冒用运营商名义进行虚假售卡,声称获得"运营商授权合作"资格,并非法收集用户身份证件、住址、联系方式等敏感信息[1]。此举存在信息泄露风险[1]。通过规范互联网渠道售卡管理,三大运营商旨在保护用户权益和数据安全[1]。
China Telecom, China Mobile, and China Unicom jointly announced on July 31 that they will cease providing SIM card activation services through third-party internet channels starting August 1, 2026.[1] Users will be required to purchase phone plans exclusively through each carrier's official mobile application and website.[1]
The three operators cited recent discoveries of fraudulent merchants impersonating them and issuing fake SIM card offers as the primary reason for this policy shift.[1] These unauthorized sellers have been illegally collecting sensitive customer information including identification documents, addresses, and contact details, creating significant data security risks.[1] By consolidating sales to official channels only, the carriers aim to protect consumer privacy and prevent identity theft.
Customers seeking to activate new services can now do so through China Mobile's official app and www.10086.cn, China Unicom's official app and https://www.10010.com, or China Telecom's app and www.189.cn.[1]