南方周末中国企业社会责任研究中心发布了互联网科技行业社会责任调研报告，对行业内企业的可持续发展表现进行了全面评估。[1]截至2026年6月，全国累计有988款生成式人工智能服务在国家网信办完成备案，数量相比上年增长125%。[1]
调研涵盖60家样本企业，其中33家得分在60分以上，平均得分为63.59分（百分制）。[1]联想集团位居行业首位，中兴通讯上升至第二位，TCL科技、快手科技等企业进入行业前十。[1]在科技伦理治理方面，37家企业披露了相关制度，26家将"科技伦理"纳入可持续发展实质性议题，10家建立了专门的科技伦理治理机构。[1]
企业在社会责任实践中展现出多领域创新。32家企业利用人工智能技术开展适老、助老和助残行动。[1]在气候与低碳领域，26家企业制定了气候战略，其中腾讯、科沃斯、贝壳等企业承诺到2030年实现运营碳中和。[1]蚂蚁集团自2021年以来已连续五年实现运营排放碳中和。[1]22家企业披露了赋能产业绿色转型的解决方案，15家披露了倡导绿色消费的举措。[1]
与此同时，行业面临新的合规挑战。2025年5月，市场监管总局等五部门联合约谈各大外卖平台。[1]2026年1月，有关部门启动了全国外卖平台内卷式竞争专项调查。[1]
Southern Weekly's China Corporate Social Responsibility Research Center has released a comprehensive social responsibility assessment of the internet technology industry, revealing significant growth in generative artificial intelligence services and highlighting both innovative practices and emerging compliance challenges among leading companies.[1]
As of June 2026, a cumulative total of 988 generative AI services have completed registration with the National Internet Information Office, representing a year-on-year increase of 125%.[1] The research surveyed 60 companies in the sector, with 33 achieving scores above 60 points on a 100-point scale and an average score of 63.59.[1] Lenovo Group ranked first in the industry rankings, while ZTE Corporation advanced to second place, with TCL Technology and Kuaishou Technology entering the top ten.[1]
The report identified several areas where enterprises are establishing innovative practices in technology ethics and sustainability. Thirty-seven companies have disclosed technology ethics-related policies, with 26 integrating "technology ethics" into their material sustainability issues, and 10 establishing dedicated technology ethics governance mechanisms.[1] In support of aging populations and persons with disabilities, 32 companies have leveraged AI technology for age-friendly and accessibility initiatives.[1] On climate action, 26 companies have formulated climate strategies, with enterprises such as Tencent, ECOVACS Robotics, and Beike committing to achieve operational carbon neutrality by 2030, while Ant Group has maintained operational carbon neutrality for five consecutive years since 2021.[1] Additionally, 22 companies have disclosed solutions for enabling green industrial transformation, and 15 have published measures promoting green consumption.[1]
However, the industry faces mounting regulatory pressure on fair platform operations and unfair competition. In May 2025, five regulatory departments jointly conducted talks with major food delivery platforms, and in January 2026 launched a nationwide special investigation into cutthroat competition practices among delivery platforms.[1]
