澳大利亚国家残障保险计划（NDIS）的一家服务提供商通过不当计费从残障参与者支付中获得超过100万澳元[1]。该提供商对个人培训服务的收费达193.99澳元/小时，接近政府建议价格的三倍[1]。政府调查发现，这类违规行为并非个案——至少4000家其他提供商也存在类似不当计费情况[1]。在对10000家提供商的抽样调查中，高达40%因提供不符合NDIS规则的服务而获得报酬[1]。
为遏制欺诈和不当计费，澳大利亚政府采取了多项措施[1]。2024年，国家残障保险局（NDIA）明确禁止为一般健身、娱乐活动或动物疗法计费[1]。政府将"其他专业人士"类别的价格上限从194澳元降至156澳元[1]，并在今年预算中投入3.5亿澳元用于实施新的数字支付系统[1]。这些改革措施预计在四年内节省360亿澳元[1]。
目前，NDIS支持超过774000名参与者，年支出已超过500亿澳元[1]。
An Australian National Disability Insurance Scheme (NDIS) service provider has improperly charged participants over $1 million, according to government investigations [1]. The provider charged $193.99 per hour for personal training services, approaching three times the government's recommended price [1]. This case reflects a broader pattern of non-compliance across the sector, with at least 4,000 other providers also engaging in improper billing practices [1].
A sample audit of 10,000 providers found that 40 percent received payment for services that violated NDIS rules [1]. In response, authorities took action in 2024 by explicitly prohibiting providers from billing for general fitness, recreational activities, or animal therapy [1]. The government has also reduced the price cap for the "other professionals" category from $194 to $156 per hour [1].
To combat fraud and strengthen oversight, the government has implemented several measures. It has allocated $350 million in the current budget year toward implementing a new digital payment system [1]. The NDIS currently supports more than 774,000 participants with annual expenditure exceeding $50 billion [1]. Proposed regulatory revisions are expected to save $36 billion over four years [1].