澳大利亚国家残障保险计划（NDIS）的一家服务提供商通过不当计费从残障参与者支付中获得超过100万澳元1。该提供商对个人培训服务的收费达193.99澳元/小时，接近政府建议价格的三倍1。政府调查发现，这类违规行为并非个案——至少4000家其他提供商也存在类似不当计费情况1。在对10000家提供商的抽样调查中，高达40%因提供不符合NDIS规则的服务而获得报酬1。
为遏制欺诈和不当计费，澳大利亚政府采取了多项措施1。2024年，国家残障保险局（NDIA）明确禁止为一般健身、娱乐活动或动物疗法计费1。政府将"其他专业人士"类别的价格上限从194澳元降至156澳元1，并在今年预算中投入3.5亿澳元用于实施新的数字支付系统1。这些改革措施预计在四年内节省360亿澳元1。
目前，NDIS支持超过774000名参与者，年支出已超过500亿澳元1。
An Australian National Disability Insurance Scheme (NDIS) service provider has improperly charged participants over $1 million, according to government investigations 1. The provider charged $193.99 per hour for personal training services, approaching three times the government's recommended price 1. This case reflects a broader pattern of non-compliance across the sector, with at least 4,000 other providers also engaging in improper billing practices 1.
A sample audit of 10,000 providers found that 40 percent received payment for services that violated NDIS rules 1. In response, authorities took action in 2024 by explicitly prohibiting providers from billing for general fitness, recreational activities, or animal therapy 1. The government has also reduced the price cap for the "other professionals" category from $194 to $156 per hour 1.
To combat fraud and strengthen oversight, the government has implemented several measures. It has allocated $350 million in the current budget year toward implementing a new digital payment system 1. The NDIS currently supports more than 774,000 participants with annual expenditure exceeding $50 billion 1. Proposed regulatory revisions are expected to save $36 billion over four years 1.
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