墨尔本西部一名98岁独居女性在周五凌晨跌倒后，因救护车延误导致死亡[1]。该女性约在凌晨4时30分跌倒后触发了医疗警报并拨打三零服务（Triple Zero）求救[1]。调度员多次尝试通过医疗警报电话联系该女性但未能接通，救护车直到上午7时30分才抵达现场，此时消防部门进入后发现她已经身亡[1]。
警方已准备向法医报告此案[1]。根据2023年议会委员会的披露，自2020年以来至少有20人在等待救护车期间死亡[1]。在2020年12月至2022年5月期间，维多利亚州有33名居民因呼叫应答延误而丧生[1]。为应对这一问题，政府在2022年预算中拨款101.9万澳元用于升级三零维多利亚州电话基础设施[1]。
A 98-year-old woman living alone in western Melbourne was discovered dead at her home after waiting nearly three hours for an ambulance following a fall early Friday morning.[1] The woman activated her medical alert system and called Triple Zero around 4:30 a.m., but despite multiple attempts by the dispatcher to contact her through the medical alert phone, the ambulance did not arrive until approximately 7:30 a.m.[1] Fire Rescue Victoria personnel found her deceased when they entered the residence.[1] Police have prepared a report for the coroner regarding the incident.[1]
The death underscores ongoing concerns about delays within Australia's emergency services system.[1] A 2023 parliamentary committee disclosed that at least 20 people have died while waiting for ambulances since 2020.[1] Between December 2020 and May 2022, 33 Victorian residents died due to emergency call response delays.[1] In response to these systemic issues, the 2022 budget allocated AUD 1.019 million to upgrade Triple Zero Victoria's telephone infrastructure.[1]