多位领克车主反馈领克900、领克10 EMP、领克08等多款车型出现激光雷达故障，影响辅助驾驶功能[1]。其中一位车主的领克900在购买仅10个月、月均行驶里程1400公里的情况下就出现了故障[1]。
故障车型均采用供应商速腾聚创提供的激光雷达[1]。车主们拒绝仅进行零部件更换的维修方案，转而要求领克公开故障原因并赔偿拆修导致的车辆残值损失[1]。一位车主表示："一份有科学依据的公开故障原因说明，法定的信息披露义务，不可能靠给单个车主私了就免除"[1]。
领克品牌销量随之受到影响，6月销量同比下滑28%，上半年累计销量同比下滑6%[1]。目前，速腾聚创及领克官方暂未对此事作出回应[1]。
速腾聚创成立于2014年，2024年1月于港交所上市[1]。产业观察家建议领克应迅速排查生产批次，为受影响车主提供赔偿方案[1]。
Multiple Liking vehicle owners have reported malfunctioning laser radar systems across several models, including the Liking 900, Liking 10 EMP, and Liking 08, which has disrupted their advanced driver assistance capabilities [1]. All affected vehicles are equipped with LiDAR units supplied by Hesai Technology [1]. One owner reported that their Liking 900 developed the fault just ten months after purchase, despite averaging only 1,400 kilometers of driving per month [1]. Rather than accepting replacement repairs, owners are demanding public disclosure of the root cause and compensation for diminished vehicle value resulting from the disassembly and service work [1].
A vehicle owner stated the position clearly: "We need a scientifically grounded public explanation of the fault and proper legal disclosure obligations—this cannot be resolved through private settlements with individual owners" [1]. Meanwhile, Liking's sales performance has weakened, with June sales declining 28 percent year-over-year and first-half cumulative sales down 6 percent [1]. Industry observers have called on Liking to conduct urgent diagnostics across affected production batches and establish a compensation framework for impacted customers [1]. Hesai Technology, which was founded in 2014 and listed on the Hong Kong Stock Exchange in January 2024, has not yet responded to the matter [1].
