Meta平台自7月中旬以来对澳大利亚墨尔本和悉尼至少五家LGBTQ+场馆的Facebook和Instagram账户进行了错误封禁[1]。被锁定的场馆包括墨尔本的The 86、The Laird、UBQ，以及悉尼的Palms on Oxford和Tribe @ 231[1]。这些场馆失去了对账户的访问权限，无法发布内容、查看消息或进行管理[1]。
Meta最初声称封禁理由涉及"人口贩运"和"毒品和枪支"等违规内容，但随后承认这些页面被"错误标记"[1]。以The 86为例，该页面拥有6000名粉丝，但所有者完全无法操作账户[1]。UBQ的经理发现约50篇帖子被标记，共同特征均为包含"gay、queer或drag"等词汇[1]。
专家指出这并非孤立事件。昆士兰科技大学讲师Zahra Stardust表示，自动审核工具基于异性恋规范的假设运作，往往对LGBTQIA+内容进行过度性化处理[1]。非营利组织Repro Uncensored今年已在全球超过40个国家记录了超过600起平台封禁事件[1]。2024年6月4日，Meta监察委员会首次审查发现该系统存在系统性人权问题[1]。
At least five queer venues in Melbourne and Sydney have been blocked from accessing their Facebook and Instagram accounts since mid-July [1]. The lockouts impacted The 86, The Laird, and UBQ in Melbourne, as well as Palms on Oxford and Tribe @ 231 in Sydney [1]. Meta cited reasons including human trafficking and drugs and guns violations in the initial suspensions, though the company later acknowledged these pages were "incorrectly flagged" [1].
The account restrictions have severely hampered the venues' ability to operate on the platforms. The 86's page, which had accumulated 6,000 followers, left its owner unable to post content, read messages, or manage the account [1]. At UBQ, a manager identified approximately 50 flagged posts that shared a common thread: the use of terms such as "gay," "queer," or "drag" [1]. Zahra Stardust, a lecturer at Queensland University of Technology, attributed these errors to automated moderation tools built on heteronormative assumptions that over-sexualize LGBTQIA+ content [1].
The suspensions reflect broader concerns about platform oversight. Meta's Verified subscription service requires a monthly fee of $149.99 to access phone support [1], limiting recourse for small businesses without resources to appeal decisions quickly. In June 2024, Meta's Oversight Board identified systemic human rights issues within the moderation system during its first review [1]. Nonprofit organization Repro Uncensored documented over 600 platform bans across approximately 40 countries in 2024, signaling a pattern of content moderation failures [1].