在澳大利亚参议院针对种族歧视的调查听证会上，Meta承认其在澳大利亚没有内容审核人员[1]。Meta澳大利亚政策主任Mia Garlick表示，公司的审核团队"没有一个"位于澳大利亚，尽管其中一些审核人员本身是澳大利亚人[1]。当被问及是否有原住民审核人员时，Meta代表表示"不了解"[1]。
参议员Jana Stewart对此提出批评，指出"我觉得你们在澳大利亚没有任何审核人员来充分理解澳大利亚的种族歧视经历，这非常不寻常"[1]。为应对这些关切，Meta辩称已扩展针对澳大利亚的仇恨用语列表，并创建了包括原住民社区人士的咨询组，该组织"一年见面一两次"[1]。此外，公司还表示与相关机构开展合作[1]。
2023年土著人议会投票失败后，针对原住民的在线仇恨有所增加[1]。这次调查将在本周在凯恩斯和星期四岛进行最后听证，调查报告预计将在今年晚些时候发布[1]。
Meta acknowledged to an Australian parliamentary inquiry that it has no content moderators based in Australia, despite some of its moderators being Australian citizens.[1] During a Senate racism investigation hearing, Meta's Australia Policy Director Mia Garlick stated the company's content moderation staff are not located in the country.[1] When questioned about Indigenous representation among moderators, Meta representatives said they were unaware whether any Indigenous content moderators were employed.[1]
Senator Jana Stewart criticized the lack of local moderation capacity, remarking: "I think it's quite unusual that you don't have any moderators in Australia to fully understand the Australian experience of racism."[1] Meta defended its approach by noting it has expanded its hate speech list to include Australian-specific terminology and works with relevant organizations on the issue.[1] The company has established an advisory group that includes members from Indigenous communities, though it meets only once or twice per year.[1]
The inquiry comes against the backdrop of increased online hate directed at Indigenous Australians following the failed 2023 Indigenous Voice to Parliament referendum.[1] The Senate investigation will conclude with final hearings this week in Cairns and Thursday Island, with a report expected later this year.[1]