西安市交通运输综合执法支队在近期召开的10月网约车平台调度会上，面向25家在营平台提出监管要求，重点督促自查网约车订单中存在的“只送货、不载人”违规行为 1。针对外界关于此举意味着全面叫停“四轮小件”货运服务的解读，西安中队长李晨明确澄清，监管并非一刀切禁止相关货运业务，而是专门针对利用客运网约车订单单独进行货物运输的违规操作 1。
监管部门指出，此类行为主要存在超范围经营、货物纠纷及运输安全隐患等问题 1。李晨解释称，依据相关法规规定，网约车客运订单的合同标的为客运服务，若车辆专门用于送货则属于超范围经营 1。他举例提到，此前曾有乘客举报司机送花过程中发生丢失且平台拒绝赔偿的案例，同时执法部门也担忧司机可能因协助运输违禁物品而承担法律责任 1。
北京交通大学教授郑翔从学术角度分析认为，若平台将纯货运订单派发给仅持有客运资质的车辆，这属于典型的“混同套利”违规行为 1。郑翔进一步指出，即便平台将此类订单置于货运入口供用户接单，使用原本用于载客的车辆进行运营依然可能存在资质瑕疵 1。
The Xi'an Transportation Comprehensive Law Enforcement Detachment has clarified that its recent directive targeting ride-hailing platforms does not constitute a blanket prohibition on "four-wheeled small parcel" delivery services. During an October coordination meeting involving 25 active platforms, the detachment instructed operators to self-inspect for violations where drivers accept passenger orders but transport only goods without passengers 1. Captain Li Chen explained that the regulatory action specifically addresses the misuse of passenger service contracts for cargo transportation, rather than banning legitimate freight operations entirely 1.
Li stated that under current regulations, the contractual scope of ride-hailing passenger orders is strictly limited to transporting people, making dedicated cargo delivery through these channels an act of exceeding business scope 1. He cited concerns over operational risks, including previous incidents where passengers reported lost items such as flowers with platform refusal to compensate, and potential legal liabilities regarding the transport of prohibited items 1. Professor Zheng Xiang from Beijing Jiaotong University supported this view, characterizing the assignment of pure cargo orders to vehicles holding only passenger transport licenses as typical "mixed arbitrage" violations 1. Zheng further noted that even if such orders are accepted through a designated freight interface, using passenger cars for commercial logistics still presents qualifications deficiencies 1.
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