受在线二手交易平台兴起及运营成本上升的双重挤压，英国传统慈善零售模式正遭遇严峻挑战，多家知名机构利润大幅下滑并计划缩减线下规模。1
作为此次行业动荡的缩影，英国心脏基金会（BHF）门店利润从2024年的1880万英镑暴跌至截至2025年3月31日财年的360万英镑，该机构已宣布计划关闭共计150家门店。1 具体而言，BHF拟于2027年3月底前关闭90家门店，并在次年再关闭另外60家。1
另一大型慈善机构乐施会（Oxfam）同样未能幸免，其上一财年零售利润下降23%，从640万英镑降至490万英镑。1 值得注意的是，尽管过去十年英国二手服装消费总额翻了两番，达到每年88亿英镑，但这一增长并未转化为慈善商店的收益，反而因Vinted和Depop等在线平台的崛起而改变了消费者处理旧衣的方式。1 数据显示，目前每在乐施会商店消费100英镑，仅有6英镑用于扶贫项目，而2022年这一比例为22英镑。1 慈善零售协会首席执行官Robin Osterley指出，2024年11月预算案中的国民保险增加给实体慈善商店带来了“真正显著”的成本压力。1
Major UK charity retailers are experiencing a sharp decline in profits, driven by rising operational costs and a fundamental shift in consumer behavior toward online secondhand platforms. Oxfam reported that its retail profit fell by 23% to £4.9 million from £6.4 million in the previous financial year 1. Consequently, only £6 of every £100 spent in Oxfam stores now contributes to poverty relief projects, a significant drop from £22 in 2022 1.
The British Heart Foundation (BHF) has also been severely impacted, announcing plans to close 150 shops due to losses 1. The closure schedule involves shutting 90 stores by March 2027 and an additional 60 the following year 1. The BHF’s shop profits plummeted from £18.8 million in 2024 to just £3.6 million for the fiscal year ending March 31, 2025 1. This downturn occurs despite the overall UK spend on secondhand clothing having quadrupled over the past decade to reach £8.8 billion annually 1.
The structural changes in the market include the rise of digital platforms like Vinted and Depop, which have altered how consumers dispose of used garments 1. Additionally, Robin Osterley, CEO of the Association of Charity Shops, stated that increased National Insurance contributions introduced in the November 2024 budget created "truly significant" cost pressures for physical retail locations 1.
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