民政部、全国老龄办与中国老龄协会日前联合印发《关于深入开展特殊困难老年人探访关爱服务的通知》，旨在建立常态化的探访关爱机制 1。该通知设定了分阶段实施目标：要求到2026年底全面开展相关工作，2027年底建立重点对象清单并加强服务队伍建设，最终在2028年底实现常态化开展并构建长效运行机制 1。
文件明确将独居、空巢、留守、失能、重残以及计划生育特殊家庭中的老年人列为重点服务对象 1。针对安全风险较高的特殊困难老年人，通知规定每两周至少进行1次探访 1。在服务方式上，鼓励采取敲门探视、电话联系、视频连线以及远程智能监测等多种手段，并倡导多方力量参与以丰富服务内容 1。
China’s Ministry of Civil Affairs, the National Working Commission on Aging, and the China National Committee on Ageing jointly issued a notice recently to advance visitation and care services for elderly individuals facing special difficulties 1. The document, titled “Notice on Deepening the Implementation of Visitation and Care Services for Elderly with Special Difficulties,” outlines a phased implementation plan aimed at establishing a normalized mechanism for such services by the end of 2028 1. Under this timeline, comprehensive rollout is scheduled for the end of 2026, followed by the establishment of service lists and team strengthening by the end of 2027, culminating in long-term institutionalization by late 2028 1.
The directive identifies specific groups as priority targets, including elderly people who are living alone, empty-nesters, those left behind due to family migration, individuals with disabilities or severe functional limitations, and members of families with special circumstances related to previous family planning policies 1. To ensure safety and well-being, the notice mandates that high-risk vulnerable seniors receive visits at least once every two weeks 1. Service delivery methods include door-to-door checks, telephone calls, video links, and remote intelligent monitoring systems, while encouraging broad participation from various societal forces to enrich the content of these care services 1.
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