苹果公司通过声明承认其首款折叠屏手机 iPhone Duo 少量设备存在内屏缺陷 1。该机型于 10 月 23 日正式上市,随后部分用户反映内屏沿折叠区域开裂、出现亮线或白斑等显示异常 1。受影响市场包括美国、澳大利亚、印度、加拿大和中国等地 1。截至报道时,苹果未公布具体故障原因及全球受影响设备数量 1。
案例细节显示,美国得克萨斯州一名消费者在购机约 30 小时后发现内屏裂纹;澳大利亚一名用户使用约 6 小时、展开不到 20 次后屏幕开裂并进行了换机 1。第三方拆解机构艾菲克西特公司在 10 月 25 日发布的报告中推测,问题可能源于铰链内部机械结构导致的应力集中,即支撑杆未充分下移导致屏幕受压,但该分析尚未得到苹果官方确认 1。苹果表示遇到故障可联系 AppleCare 申请更换,但未披露更多统计信息 1。
Apple has acknowledged that a small number of its first foldable smartphone, the iPhone Duo, is experiencing inner screen issues. 1 The company stated on October 29, as reported by Xinhua, that while some devices are affected, it has not yet disclosed the root cause of the defects or the total number of impacted units globally. 1 Users have reported problems such as cracks along the folding area, bright lines, and white spots appearing on the display. 1
The iPhone Duo was officially launched on October 23, with markets including the United States, Australia, India, Canada, and China affected by these reports. 1 Specific incidents include a consumer in Texas who experienced an inner screen crack approximately 30 hours after purchasing the device, and an Australian user whose phone cracked after only six hours of use and fewer than 20 unfoldings, resulting in a replacement. 1 While Apple indicated that customers encountering these faults can contact AppleCare for replacements, no official technical explanation has been provided. 1 Third-party analysis from IFixit, released on October 25, speculated that the issue might stem from stress concentration caused by the hinge’s mechanical structure, where support rods failing to fully retract could exert pressure on the screen, but this theory remains unconfirmed by Apple. 1
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