苹果折叠屏手机iPhone Duo开售仅数天后,多名用户反馈其内屏在铰链区域出现“开裂”现象,部分案例还伴随像素异常或明亮横线。1 故障案例涉及美国、印度等多个地区,其中一名美国用户在完成初始设置前(约折叠四次后)屏幕即出现裂纹,达拉斯Apple Store店员立即为其更换,并称这是当天首例类似情况。1
另有用户表示,设备购买不到24小时,仅在合盖充电期间屏幕便发生开裂,期间从未跌落或按压内屏。1 在印度,用户Vishnu Rajkumar已向门店报告问题,但因当地无现货需等待下一批配货,导致换机延迟;而其他地区曾实现数小时内完成更换。1
尽管目前故障报告数量相对于总销量有限,且尚未证实存在大范围设计缺陷,但该问题已在社交平台引发热议。1 根据通常售后政策,正常使用中出现此类问题可免费换货,苹果门店正在处理相关请求。1
Just days after the launch of the iPhone Duo, multiple users have reported that the device's inner screen is developing cracks along the hinge area. 1 Some affected units also exhibit bright horizontal lines or pixel abnormalities on half of the display. 1 Although these incidents are currently limited in number relative to total sales and do not yet confirm a widespread design flaw, the issue has sparked significant discussion on social media platforms. 1
Specific cases highlight varying scenarios of failure. One user in the United States reported that the screen cracked after approximately four folds, before completing the initial setup process; an employee at an Apple Store in Dallas immediately replaced the device, noting it was the first such case they had handled that day. 1 Another customer claimed their screen broke while charging with the lid closed less than 24 hours after purchase, despite never dropping or pressing the inner screen. 1 In India, user Vishnu Rajkumar reported damage but faced delays because the local store lacked immediate stock, requiring him to wait for the next shipment, whereas replacements were completed within hours in other regions. 1
Apple is handling replacement requests according to its standard after-sales policy, which allows for free exchanges if such issues occur during normal usage. 1 However, inventory shortages in certain areas have led to delayed machine swaps for some customers. 1
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