越南籍网红张黎娜近日走访深圳人才公园，体验城市为亚太经合组织会议筹备的情况。1张黎娜拥有约40万粉丝，现为北京大学深圳研究生院国际中文教育专业硕士研究生。1在实地探营中，她感受到机器人咖啡店、无人机送外卖等科技应用。1其中，人才公园于今年9月正式开通无人机外卖航线。1
不过，这次体验也发现了一些服务不足之处。1张黎娜观察到，一位缅甸游客因无微信账号而无法在机器人咖啡店支付，需要支付宝等替代支付选项。1基于这些实际困难，她针对国际游客服务提出三点建议：消费场景应提供多样支付选择；一线工作人员应使用AI翻译软件以跨越语言沟通障碍；临时警示标语应增加英文标注。1此外，深圳地铁已成为粤港澳大湾区第三座支持Visa卡"一拍即乘"的城市。1
Zhang Leina, a Vietnamese social media influencer with approximately 400,000 followers, recently visited Shenzhen's Talent Park to experience the city's preparations for the Asia-Pacific Economic Cooperation forum.1 A master's student in International Chinese Education at Peking University's Shenzhen Graduate School, Zhang documented her visit and observed several technological innovations, including robotic coffee shops and drone-based food delivery services.1 However, she also encountered practical challenges related to payment methods and language barriers during her experience at the venue.1
Based on her firsthand observations, Zhang put forward three specific recommendations to improve service accessibility for international visitors.1 She advocated for diverse payment options at consumption points, noting that a Burmese tourist encountered difficulties at the robotic coffee shop due to lacking a WeChat account and requiring Alipay as an alternative payment method.1 Zhang also suggested that frontline staff utilize AI translation software to facilitate communication, and that temporary warning signs include English language annotations.1 Her recommendations come as Shenzhen's metro system has become the third city in the Guangdong-Hong Kong-Macau Greater Bay Area to support contactless Visa payments through its "tap-to-ride" system.1 The Talent Park itself launched its drone delivery service route in September of this year.1
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