Yelp推出AI语音助手功能 可代用户致电查询餐厅等待时间

Yelp推出了名为"Check for Me"的新功能，允许用户通过AI语音助手代替拨打餐厅电话查询等待时间1。用户只需输入用餐人数和餐厅电话号码，AI代理便会自动致电进行查询1。

除此之外，Yelp还升级了其AI助手的多项能力1。AI助手现可记忆用户在之前聊天中提到的餐饮偏好，为推荐提供更好的个性化基础1。用户可访问过去30天的聊天历史，完整历史功能即将推出1。Yelp新增了与OpenTable的集成，用户现在可以在应用内直接完成餐厅预订1。此外，用户还可设置自定义提醒，如每周五接收周末活动建议1。

针对商家端，Yelp推出了付费产品Smart Lead Reply，每月收费30美元1。商家可通过该产品利用AI代理处理客户对话和潜客转化，并支持自定义AI代理的工作方式1。

Yelp has launched a new feature called Check for Me that uses an AI voice agent to call restaurants and check wait times on behalf of users.1 The feature requires users to input the number of diners and provide a phone number, after which the AI agent handles the call to the restaurant.1

The company is simultaneously expanding its AI assistant capabilities with several new features. The Yelp AI assistant now remembers user preferences mentioned in previous conversations, enabling more personalized interactions.1 Users can access chat history from the past 30 days, with full historical records coming soon.1 Additionally, Yelp has integrated OpenTable into its platform, allowing users to make restaurant reservations directly within the app.1 The assistant also supports custom reminders—such as weekly Friday notifications suggesting weekend activities—giving users more control over their dining recommendations.1

Beyond consumer features, Yelp has introduced Smart Lead Reply, a paid product designed for business owners.1 Available at a monthly cost of $30, this tool enables merchants to customize how AI agents handle customer conversations and convert potential leads.1