DeepSeek 网页和 API 服务于 10 月 15 日早间出现故障，维持近 5 小时后恢复正常1。这是 DeepSeek 本月以来遇到的最大规模服务问题1。
针对此次故障，腾讯 WorkBuddy 和 CodeBuddy 相继发布补偿公告1。受影响用户在 10 月 8 日至 14 日期间消耗的积分将全额返还，返还积分将在 7 个工作日内到账1。此外，两平台面向国内版全量用户额外赠送 500 积分，用户需在 10 月 22 日 24 点前领取，赠送积分有效期为一个月1。
DeepSeek's web and API services experienced an outage in the early morning of October 15, which lasted approximately five hours before being restored 1. In response to the disruption, DeepSeek and its integration partners Tencent WorkBuddy and CodeBuddy have released compensation announcements addressing affected users.
Users who consumed credits between October 8 and 14 will receive a full refund of their expended amounts 1. The refunded credits will be credited to accounts within seven business days 1. Additionally, both WorkBuddy and CodeBuddy are providing all domestic users with an extra 500 bonus credits, which can be claimed by October 22 at 11:59 p.m. and remain valid for one month 1.
This incident represents the largest-scale service problem DeepSeek has encountered this month 1.
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