世界卫生组织指出，在COVID-19大流行期间，社交媒体和数字技术在保持公众联系和传播信息方面发挥了作用，但同时也放大了信息疫情的危害 1。信息疫情是指信息过剩现象，包括蓄意传播错误信息以破坏公共卫生应对 1。虚假和错误信息对全球防疫造成了严重威胁，危害公众身心健康、增加疾病污名化、削弱防疫措施效力，并导致检测和疫苗接种率不达预期 1。
为应对这一挑战，联合国秘书长于2020年4月启动了联合国通信应对倡议 1。随后在2020年5月召开的世界卫生大会上，通过了第WHA73.1号决议，将信息疫情管理列为控制COVID-19的重要部分 1。世卫组织呼吁各成员国制定行动计划，推广基于科学证据的准确信息，防止虚假信息传播，同时与社区加强合作 1。此外，媒体、社交平台、研究人员和民间社会组织也应协力参与，共同应对信息疫情带来的公共卫生威胁 1。
The World Health Organization has highlighted how social media and digital technologies became dual-edged tools during the COVID-19 pandemic, simultaneously enabling public communication and information-sharing while amplifying an "infodemic" that undermined global health response efforts.1 The organization warned that false and misleading information poses direct threats to public health and mental well-being, increases stigmatization, weakens the effectiveness of disease prevention measures, and has resulted in lower-than-expected testing and vaccination rates.1
To address this crisis, the UN Secretary-General launched the United Nations Communications Response Initiative in April 2020.1 The World Health Assembly subsequently adopted Resolution WHA73.1 in May 2020, formally recognizing the management of health misinformation as a critical component of controlling COVID-19.1 The WHO now calls on member states to develop comprehensive action plans that prioritize the promotion of science-based accurate information, combat the spread of false narratives, and engage communities in these efforts.1 Beyond governments, the organization urges media outlets, technology companies, researchers, and civil society organizations to collaborate in tackling the infodemic and safeguarding public trust in health guidance.1
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