DeepSeek 于北京时间 10 月 15 日 8:11 至 13:04 期间发生服务故障，导致 API 服务中断近 5 小时 1。此次故障影响了所有 API 用户的网页和 API 服务 1。
官方发布补偿通知，将按所有 API 用户 10 月 8 至 14 日期间的消耗金额进行全额返还，以赠金形式自动到账 1。DeepSeek 方面表示已第一时间启动针对服务稳定性的全面排查和彻底整改，全面梳理并剥离单点依赖，坚决杜绝同类问题再次发生 1。这是 DeepSeek 本月以来遭遇的最大规模服务问题 1。
DeepSeek experienced a service disruption on October 15, 2026, from 8:11 to 13:04 Beijing time, affecting both its web and API services for approximately five hours 1. The outage represents the largest-scale service incident the company has encountered this month 1.
In response to the disruption, DeepSeek announced a full compensation package for all affected API users 1. The company will issue credits equal to the total consumption charges incurred by each user during the seven-day period from October 8 to 14, 2026, with the reimbursement automatically credited to their accounts 1.
The company issued a statement addressing the incident, saying, "We have immediately initiated a comprehensive inspection and thorough remediation targeting service stability, systematically identified and eliminated all single points of failure, and are determined to prevent similar issues from occurring again" 1.
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