澳大利亚租赁技术平台正在通过改革收费模式来规避新的监管限制。澳大利亚储备银行从10月1日起禁止信用卡手续费后1,包括OurProperty和Ailo在内的多家平台改变了向租户收费的方式。维州也将在本月月底禁止房产提供商和房产中介向租户收取租金支付费用1。
OurProperty平台原先收取1.95%的手续费,现已转向通过第三方支付平台Pay4it继续收取同等比例的"服务费"1,同时计划推出名为"铂金"的会员制,费用同样为月租金的1.95%1。另一家平台DEFT则采取更激进的做法,完全屏蔽了借记卡和信用卡支付选项,仅保留BPAY、直接借记和PayID等无卡支付方式1。
这些平台的变动影响范围不小——澳大利亚每月至少有120万笔租金通过这些平台支付1。有维州租户曾被收取1.99%的"服务费",共计54.47澳元,后经投诉才被取消1。监管部门已向租户发出警示,提醒他们可以对这些费用提出质疑并寻求帮助1。
Australian rental technology platforms are sidestepping a newly implemented ban on credit card surcharges by introducing membership fees and redirecting payments through third-party platforms.1 Starting October 1, the Reserve Bank of Australia prohibited credit card surcharges, prompting rental platforms to devise alternative revenue collection methods.1 OurProperty, a major rental payment provider, previously charged tenants a 1.95% fee on credit card transactions but has now shifted this cost structure by routing payments through Pay4it, a separate platform that charges the same 1.95% as a "service fee."1 Additionally, OurProperty plans to launch a "Platinum" membership program in Victoria that would charge tenants 1.95% of their monthly rent.1
Other platforms have adopted different strategies to circumvent the restrictions.1 DEFT has entirely blocked debit and credit card payments, limiting transactions to card-free methods including BPAY, direct debit, and PayID.1 The scope of these practices is significant, with at least 1.2 million rental payments processed monthly through these platforms.1 A Victorian tenant reported being charged a 1.99% "service fee" totaling AUD 54.47, which was subsequently cancelled following a complaint.1 Victoria is set to introduce its own ban on rental payment fees charged by property providers and agents by the end of this month, further intensifying regulatory pressure on the sector.1
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