澳大利亚多名居民通过中文社交平台红小书向非法旅行代理购买邮轮折扣票,随后遭遇诈骗。1Harry Harding支付了约2500美元(超过3500澳元)购买邮轮票,另一名受害者Lucy Liu则发现票价打折约30%,从1800澳元降至约1300澳元。1这些受害者的订单在出发前约6天突然被取消,导致数千澳元款项无法追回。1
诈骗活动通常通过虚假支付方式进行,代理基于中国,通过美国嘉年华邮轮办公室进行虚假预订。1一旦银行撤销交易,预订随之被取消。受害者因使用他人信用卡且涉及跨境管辖问题,难以与邮轮公司直接沟通或追回款项。1从业14年的行业专家Snow Yu表示,诈骗者曾针对迪士尼邮轮,后来转向皇家加勒比和嘉年华等公司。1
嘉年华邮轮公司对此表示:"不幸的是,旅游诈骗变得越来越复杂,我们敦促客人在通过第三方购买假期时保持谨慎。"1律师Tina Ji建议消费者在预订前检查澳大利亚旅游业协会和国际邮轮协会以验证旅行代理的合法性。1
Australian residents fell victim to a cruise booking scam after purchasing discounted tickets through Chinese social media platform Xiaohongshu from unlicensed travel agents based in China.1 Harry Harding paid approximately USD 2,500 (over AUD 3,500) for cruise tickets,1 while Lucy Liu discovered tickets marked down by roughly 30%, from AUD 1,800 to approximately AUD 1,300.1 The bookings, arranged through the United States office of Carnival Cruises, were cancelled approximately six days before departure, leaving passengers stranded.1
The fraudsters exploited a vulnerability in the booking system by using fake payment methods. Once banks reversed the fraudulent transactions, the cruise reservations automatically cancelled.1 Victims faced significant barriers to recovering their money, as those who had used third-party credit cards to purchase tickets could not contact the cruise company directly.1 Carnival Cruises acknowledged the growing sophistication of travel fraud, stating: "Unfortunately, travel scams are becoming increasingly complex, and we urge customers to exercise caution when booking holidays through third parties."1
Industry expert Snow Yu, with 14 years of experience, reported that scammers have historically targeted Disney Cruises before expanding their operations to Royal Caribbean and Carnival.1 Attorney Tina Ji recommended that consumers verify travel agent legitimacy by checking the Australian Travel Industry Association and the International Cruise Association before booking.1
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