10月1日清晨5时许,深圳宝安国际机场T3航站楼迎来国庆黄金周首日的客流高峰1。机场派出所民警陈裕鸿坚守工作岗位,用实际行动展现了公安民警的责任担当。作为加入深圳公安队伍两年的民警,陈裕鸿每班的步数常超过两万步1。
上午10时20分许,一名旅客遗失了装有护照、登机牌的手提包,陈裕鸿迅速行动,用20分钟的时间帮助失主找回了失物1。仅隔一个多小时,上午11时40分许,一名中年旅客在航站楼内突然身体不适,陈裕鸿立即拨打120进行求助,同时进行现场应急救助,最终使旅客转危为安1。
陈裕鸿常挂在嘴边的话是"群众事无小事,机场平安是大事"1。他还给自己定下了明确的目标:"平安不出事、矛盾不上交、服务不缺位"1。无论是协助失物认领还是应急救助,每一项工作他都用心对待,在平凡的岗位上践行着对旅客安全和服务质量的承诺。
Officer Chen Yuhong of Shenzhen Bao'an International Airport remained at his post on the morning of October 1st as the airport's Terminal 3 welcomed peak passenger traffic during the National Day Golden Week holiday 1. Since joining the Shenzhen Public Security Bureau two years ago, Chen has consistently logged over 20,000 steps per shift 1.
Throughout the early morning hours, Chen handled multiple passenger emergencies with efficiency and care. At approximately 10:20 a.m., a traveler discovered a missing carry-on bag containing a passport and boarding pass; Chen successfully located and returned the items within 20 minutes 1. Later that morning at around 11:40 a.m., a middle-aged passenger experienced a sudden medical emergency 1. Chen immediately called emergency services and provided on-site assistance, enabling the passenger to recover 1.
Chen's approach to his work is captured in a principle he frequently emphasizes: "No matter how small the passenger's concern, airport safety is a major responsibility" 1. He has set a professional standard for himself that encompasses three commitments: "ensuring safety without incidents, resolving conflicts internally without escalation, and maintaining service without absence" 1.
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