车评人韩路的烤串店"去野烤串"于10月2日17点试营业1,但在美团、高德、大众点评等平台上提前收到大量虚假差评1。这些虚假评论给出0.5分的评价1,尚未营业的新店铺就遭到不公平打击。
针对这一情况,韩路质疑点评平台缺乏审核机制,允许用户随意造假评论,造假成本为零1。随后,高德地图客服确认该店铺尚未开业,页面上的大量评论属于虚假异常评论,并已完成审核处理1。据了解,这家烤串店位于韩路公司园区内,距公司200米1。
Car reviewer Han Lu's barbecue restaurant, "Qu Ye Barbecue," began soft opening at 5 PM on October 2, but faced an onslaught of fraudulent negative reviews across multiple platforms before officially launching operations 1. The restaurant, located within Han Lu's company campus approximately 200 meters from the main office, received false ratings on Meituan, Amap, and Dianping 1.
Han Lu publicly questioned the review platforms' audit mechanisms, pointing out that users can fabricate comments with zero consequences 1. The fake reviews assigned ratings as low as 0.5 stars to the establishment that had not yet opened for business 1. In response, Amap customer service confirmed that the restaurant had not yet commenced operations and that numerous comments on its page constituted fraudulent and abnormal reviews, which the platform subsequently removed following its review process 1.
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