自动驾驶出租车的普及带来了意想不到的问题。特斯拉Autopilot推出后，用户开始在车内录制不当行为视频1。通用汽车Cruise的前员工接受《旧金山标准报》采访时承认，曾在自动驾驶出租车中进行不当行为，并指出"没有人告诉你'你不能这样做'"1。缺少人类驾驶员导致用户对隐私的预期过高，进而引发了一系列问题。两名青少年在租用Waymo自动驾驶出租车期间醉酒并向窗外射出凝胶珠1。
为了应对这一挑战，研究人员开始探索设计手段的作用。2024年9月，业界和学术界研究人员在瑞典召开了"Love in Traffic"工作坊，旨在通过良好的设计来帮助解决用户在自动驾驶出租车内的不当行为问题1。
The absence of human drivers in autonomous vehicles is creating unexpected behavioral challenges for ride-hailing services. Following Tesla's launch of Autopilot, users began recording inappropriate videos inside vehicles, and a former General Motors Cruise employee revealed to the San Francisco Standard that misconduct has occurred within autonomous taxis 1. According to the former employee, part of the problem stems from the lack of oversight: "Nobody tells you that you can't do this" 1.
In response to these concerns, researchers and industry professionals convened the "Love in Traffic" workshop in Sweden in September 2024 to explore how thoughtful design might discourage such behavior 1. Two teenagers rented a Waymo autonomous vehicle, became intoxicated during the ride, and fired gel projectiles out the window 1. These cases highlight a broader pattern where passengers may feel emboldened to misbehave when no driver is present to enforce behavioral norms.
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