特朗普政府推出了名为America.gov的AI驱动政府网站，旨在为民众提供统一的政府服务信息入口123。特朗普周二通过签署行政命令启动了该项目2，并表示"与其强迫公民在数万个政府网站和规则的无尽迷宫中搜索……你现在将拥有一扇门来解答每一个问题"1。该网站整合了谷歌的Gemini和Grok等多个AI模型23，政府官员希望通过这一举措消除公众对AI技术的恐惧2。
然而，这项举措面临重大风险。大型语言模型容易产生幻觉，可能导致民众在申请食品券、更新签证或报税等关键事项上获得错误信息1。相关的安全隐患已有先例——美军曾因AI生成的错误信息险些对中国船只发动军事行动1。此外，该网站的AI回答在某些方面与特朗普的声明相矛盾，包括确认了他在2020年选举中的失败3。
The Trump administration unveiled America.gov, an artificial intelligence-driven platform designed to streamline how Americans navigate federal services.123 The initiative, announced through an executive order, integrates multiple AI models including Google's Gemini and Grok to provide citizens with a centralized entry point for government information.23 Trump framed the effort as a solution to bureaucratic complexity, stating: "Instead of forcing citizens to search through the endless maze of tens of thousands of government websites and rules… you'll now have one front door for every single question."1
However, the rollout faces significant concerns about the reliability of large language models.1 Experts have flagged that AI systems are prone to generating hallucinations—fabricated information presented with confidence—which could lead citizens astray on critical matters such as food assistance applications, visa renewals, and tax filings.1 The Pentagon's reported near-incident involving AI misidentification of a Chinese vessel illustrates the broader risks of deploying such technology in high-stakes scenarios.1 Government officials have emphasized efforts to allay public anxiety about artificial intelligence adoption, even as the platform itself has generated responses that contradict certain administration positions, including acknowledgment of Trump's 2020 election loss.3
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