Anthropic 旗下 Claude AI 服务于 2026 年 9 月 29 日 14:21 UTC 发生故障1。此次中断影响了 claude.ai、Claude Console、Claude API、Claude Code 和 Claude Cowork 等多个服务模块1，导致用户在登录、启动新聊天、语音对话和文件上传等功能受阻1。
Anthropic 团队迅速响应，于 14:30 UTC 报告调查情况，14:36 UTC 开始应用缓解措施1。至 14:59 UTC 时，大部分服务已恢复正常1。在 14:00 至 14:59 UTC 期间发送的部分消息未被保存1。根据通知，已登录的用户被建议暂勿登出1。
Anthropic's Claude AI platform experienced a partial service disruption on September 29, 2026, beginning at 14:21 UTC 1. The outage affected multiple components of the Claude ecosystem, including claude.ai, Claude Console at platform.claude.com, Claude API at api.anthropic.com, Claude Code, and Claude Cowork 1. Users encountered functionality issues, with login, starting new conversations, voice interactions, and file uploads all blocked during the incident 1.
The Anthropic team began investigating the problem at 14:30 UTC and implemented mitigation measures by 14:36 UTC 1. Most services were restored by 14:59 UTC 1. However, some messages sent between 14:00 and 14:59 UTC were not saved 1. The company advised already-logged-in users to remain in their sessions rather than log out during the recovery period 1.
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